Customer Service

Business Hours
Monday through Friday 7:30 a.m. – 3:30 p.m. MST

Contacting Estes
Contact us by filling out the contact form or by telephone 719-372-6565, extension 216.

Catalogs
The 2019 Catalog is now available for FREE. You can also download a digital version of the catalog as well as browse other catalogs by going to our Catalogs Page.

Warranty
All of our products come with a one year warranty in cases of missing parts or defects. View the full warranty

Refund Policy
All of our products come with a 30 day refund policy. View the refund policy

FAQ’s
View Frequently Asked Questions

Instructions
Most instructions are available in electronic form. Access Our Full Instruction Archive

Software Downloads
Download Estes Software

State Specific Regulations
View state specific regulations regarding age and permit requirements

Tours
We are not able to offer plant tours.

Estes model rocketry is recommended for ages 10 and up with adult supervision for those under 12. Certain high powered rockets have differing recommended ages, specified on the product page. Unless otherwise specified, all models require assembly. Tools, construction and finishing supplies sold separately. In order to launch, a launch system, model rocket engines, starters and recovery wadding are required – sold separately-unless otherwise specified.

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