Refund / Return Policy

Estes 30 Day Refund Policy

  • Estes Industries, LLC offers customers the opportunity to return their product for a refund within 30 days of the date of purchase.
  • Refunds will be issued to the same payment method used for the purchase (Credit Card or PayPal).
  • Products being returned must be unopened and in their original packaging to be eligible for refund.
  • Rocket Engines, of any kind, can not be returned due to shipping regulations.
  • The customer is responsible for return shipping cost.

If you would like to return an item for a refund please contact us. If your product was missing parts or you believe it was defective, please see our one year warranty for instructions on correcting the issue.
Review Estes Rockets’ return and refund policy for online orders. Learn how to request a return, exchange, or refund quickly and easily. Your satisfaction is our top priority.